Friday, May 11, 2007

Our truck

We've had our truck for almost a year at this point. We had originally intended to buy a used truck so we wouldn't have this large monthly payment for ever and ever but due to circumstances at the time we ended up with a new truck.

Other than the payments we were happy with it for the first 7 months. Then the check engine light came on. We took it to the dealer, which is an hour+ drive one way, only to have them say nothing was wrong. A week later the light came on again. This time Paul opted to take it to a 5 star dealer north of Bakersfield. They were baffled but tried the only thing they could think of. 9 days later the light came on again... This has been going on for 5 months. Sometimes it take a few weeks for the light to come on. They have replaced the gas cap and emissions system with no luck. This last time they threw their hands up and said they needed to keep the truck for a few days. Um...problem here, we only have one vehicle. They wouldn't give us a loaner and Paul didn't even have a way to get home from the dealer. We dug in our heels and they didn't care. We offered to bring the truck in first thing in the morning so they could have it all day... They were done 1.5 hours later. It seems they had done some homework and think it was the charcoal canister. I didn't even realize the truck had one. I really hope this works. At this point the truck is well over the mileage for the manufacturer's warranty but since this has been going on before it was out of warranty they are continuing to cover the repairs.

Paul has spent an enormous amount of time at this dealer, which is 1.5 hours away from our home. They have been very nice and tried to be flexible, of course no dealer in the area has a service department open on Saturdays so it's been a struggle to coordinate thing with work and doctor's appointments. Hopefully this mess is over but I don't have much hope.

No comments: